Business Continuity Planning

This Business Continuity Planning Statement summarizes Woodstone Capital Inc.’s (“Woodstone’s) effort to mitigate risks inherent with unforeseen business interruptions. Woodstone institutes best practices developed by industry organizations for creating practical and effective business continuity plans (“BCP”s). Processes are developed with business continuity in mind, embedding the necessary resources and knowledge into our day-to-day operations.

Woodstone’s BCP is designed to allow it to quickly recover and resume business operations within 48 hours after a significant business disruption, which includes providing clients with prompt access to their funds and securities.

As part of the overall BCP strategy, Woodstone maintains geographically dispersed operational locations to diminish risks posed by local disruptions. In the event of an emergency at the head office, local staff is available at off-site locations to continue production work.

In the event of a disruption, communications will occur in several ways. General information, such as incident updates, office closures, and operating hours will be available on Woodstone’s internal Website. Woodstone’s clients may obtain other information via telephone as follows: 

#1 –By calling their financial advisor at his or her normal place of work:

Suite 310 – 601 West Cordova Street,
Vancouver, BC V6B 1G1
Telephone: (604) 605-8319
Toll free in North America: 1-888-388-3885
Website: www.woodstonecapital.com

#2 – In the event that their financial advisor is not available at his or her normal place of work, they may call one of Woodstone’s key personnel listed below:

Mahmood Ahamed
Bus: (604) 605-8304
Cel: (778) 668-0064
Rick Roussel
Bus: (604) 605-8306
Cel: (604) 808-9992
Gina Holliday
Bus: (604) 605-8303
Cel: (604) 375-7998

 

#3 –In the event that they are unable to contact Woodstone, they may call Woodstone’s carrying broker:
Haywood Securities Inc.
Liaison: ahusdon@haywood.com Ann Husdon (604) 697-7102 1-800-663-9499 (toll free)
General: needtoknow@haywood.com Main Switchboard (604) 697-7100

Disclaimer

Due to the unpredictable nature of events causing significant business disruptions, Woodstone cannot guarantee that systems will always be available or recoverable after such events. Additionally, Woodstone’s BCP is subject to modification, in which event, updates will be posted to its website promptly.

Woodstone Capital Inc. is a member of the Investment Industry Regulatory Organization of Canada (IIROC) as well as a member of the Canadian Investor Protection Fund (CIPF).